Citizens Connect Now Boston 311 With More Ways To Request City Services

Requesting non-emergency City of Boston services, just got easier with Boston 311. You can access services wherever you are 24 hours a day, 7 days a week, and by your favorite means of communication. If you see a broken street sign or traffic signal, or need your street cleaned or a pothole filled or even pay a parking ticket, contact Boston 311. More services available.

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		CALL 311 Dial 311 within Boston city limits to be connected with our agents. You can also still request city services by dialing 617-635-4500.
		DOWNLOAD THE APP The Citizens Connect app is now BOS:311 with added additional features. Download the app for iOS or Android.
		TWEET @BOS311 Tweet a request @BOS311 with specific information like location and a photo.
		VISIT THE WEBSITE All city services, as well as general information about 311, are available online at Boston.gov/311.

Mayor's Neighborhood Services Taking It To The Streets

Mayor Walsh announced NEW (Neighborhood Engagement Walks), an audit program of the streets of Boston. Starting September 15, 2014 staff from the Mayor’s Office of Neighborhood Services (ONS) will begin walking the 850 miles of city streets across Boston, in an effort to assess every neighborhood from the ground up. They will evaluate infrastructure challenges, identify resident concerns and catalog issues facing the neighborhood. Keep an eye out for Eric Prentis on foot with tablet gathering data. The data will also be used to create a web based story map. NEW is expected to be concluded by the end of the year. A neighborhood report will be presented at a future Fort Point Neighborhood Association (FPNA) neighborhood meeting. 

Don't forget to do your part by reporting issues through Citizen's Connect and joining in the discussions at:

Fort Point Crossroads Initiative Community Update Meeting: September 8th from 6pm - 8pm at Factory 63 (63 Melcher Street).  The Fort Point Crossroads Initiative focuses on making a greater connection between Fort Point and Downtown via improvements to Summer Street and Congress Street. 

FPNA monthly neighborhood meetings: Next meeting is Tuesday, September 30th from 6pm-8pm at Factory 63 with Massport Aviation and Councilor-At-Large Ayanna Pressley. Each meeting opens with a general meeting where neighbors are invited to discuss concerns and ideas for the neighborhood. 

City Hall Comes To South Boston

Do you need to:

pay a parking ticket?

renew your parking permit?

request a birth certificate?

get a recycling bin sticker?

submit a request for service?

CITY HALL TO GO will be arriving:

Thursday, May 29, 2014 
9am - 11am
180 W 5th St
in conjunction with 
Mayor Walsh's Coffee Hour 9:30 -10:30 am
and the opening of Sweeney Playground

Boston residents are invited to speak directly with Mayor Walsh about open space and other needs in their neighborhoods through one-on-one discussions and an on-site suggestion box. Mayor Walsh looks forward to hearing how the City of Boston can improve upon local parks, public areas, and city services. This weather permitting event also celebrates the opening of Sweeney Playground.

Enjoy coffee and breakfast treats provided by Dunkin’ Donuts and fresh fruit from Whole Foods Market.  In addition, each family in attendance will receive a flowering plant grown in the city’s greenhouses as a gift from Mayor Walsh.  Residents at the event will also be eligible to win a raffle prize package including a Dunkin’ Donuts gift basket.      

In addition to City Hall To Go neighborhood visits, there is Citizens Connect , a mobile app anyone can use to alert the city to neighborhood issues such as potholes, damaged signs and graffiti. 

Follow @CityHallToGo or call 617-635-4500.

originally published 5.5.14